Hi,
For some items QOO does not include open POs. Please have a look to below sample part numbers, each of them have open order but the QOO on the part info page show 0. This issue is causing confusion.
Please review and advice.
For PN#13-0109A, 10 days ago we received a batch of 450 pcs. Before receiving the total open POs were 800 but QOO was showing as 350. The reason you are not seeing the problem is delay in response and those 450pcs receiving.
This issue is happening when number of open POs for a part is more than 2 or 3.
At this time I do not have any sample to show but will provide the examples as soon as we face with another one.
Thanks
My apologies for the delayed response. This sounds like a caching issue. Sometimes correct values do not automatically populate on the part record right away and the part needs to be recached in order to update. How long is this taking to populate?
If you scroll to the very bottom of the part record at the bottom right of the screen you will see a “Recache” button. However, you should not have to do this often, if at all. If this does not solve the issue in the future let us know!
