QOO (Quantity on Order) not working

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1

Hello,

I’m looking up a particular Part in CETEC, and it shows that we have 0 QOO (Quantity On Order) of this valve:

1
11892×918 155 KB

However, we certainly do have (1) of them on order on PO# MN2297.1

2
21897×1331 302 KB

Do you have any idea why this is not working as I’d expect it to?

What we are trying to do here is I have a customer who wants to return (3) 6" Swing Check Valves. I want to see if we have any that are on order, so I can use these returned check valves to fill the existing open order. CETEC is not showing that I have any of these check valves on order, when in fact we do.

Please help.

2

Hello,

I am looking into this now and will update you shortly.

Thanks!

Cetec ERP Support

3

Hello,

That purchase order for the part is checked as a non-inventory. Due to that, it will not show up as the quantity on order. I am not sure if that was an accident, or what caused it to be a non-inventory purchase.

Thanks

Cetec ERP Support