reconciliation bug - closing in new version shows difference

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1

Compare:
Reconcilation in the new version, see here
Reconcilation in the old version, see here

Cleared amounts as shown in the “Totals” under the tables are consistent.
The amount in the summary in the top is not consistent. It appears that the the new version has 115 checks/payments, while the old version has 118. The extra 3 entries appear to be hidden, but you can see them if you click on “show all transactions”.

One of the 3 entries is for an check payment that was canceled (i.e. the value should be zero). E.g. click on “Show all transactions” and then look at entry with check #703. The value shown in the reconcile is $1,212.72. The actual entry in the check register see here is zero, since the check was cancelled.

If I close the reconcile in the new version, it shows up with a difference, i.e. it is closing it as if you were in the old version… so please fix it so the difference that is picked up is from the new version.

2

I checked this today and it looks like the duplicate transactions are gone (i.e. #703 went away from the ‘show all transactions’ list). Is this a caching issue or did someone on your team do something to fix this?

A follow up question – how does one delete a reconciliation? I don’t see a button for that. I think this happened because I started it in the “old version” and then clicked on “new version”, and there’s some data that seems to not quite translate properly. I could have started over by being in the ‘new version’ from the start, but I don’t see how to delete the reconciliation.

Thanks!

3

@vikas

There isn’t a way to delete account reconciles. We just recommend unchecking all the items and zeroing out all values and creating a new reconcile.

Please let me know if you have more questions.

Thanks,

Cetec ERP Support