Reconciling Charges

Could you please tell me what I’m missing here? I can’t get this to reconcile so I unchecked everything and it shows 2 charges equaling $312.91. I don’t understand where that’s coming from especially when nothing is checked.

It appears that what happened here is you had 2 AP payments already selected on the reconcile, payments 6079 and 6121 but then went and reopened/edited the payments while they were already “reconciled”. This cause the original splits to still be linked to the reconcile, while simultaneously removing them from the list of transactions and replacing them with the updated splits from the edited payments.

Our engineers were able to go in and clear those splits from the reconcile, so you should be able to move forward with reconciling this that account for that period now. They’re also going to be reviewing the behavior there to more effectively block editing AP Payments if they’re already linked to a reconcile.

Let us know if you have any other questions or problems with it!

Thank you.