Currently on (/otd/order/3346/inspection/3559) and i’m trying to correct the SN#'s associated with inspection record as it was typed incorrectly. I try to click on the red “X” but it doesn’t delete this serial line item…any sugestions as to why? I believe this worked in the past and is now NOT working…
Looks like the reason you’re unable to delete those serials is because that workorder is closed/invoiced.
Let us review and see what the best way to back things up to a point where you can change the serials would be. We’ll update you as soon as we have more information here.
got it. Thanks for the clarification.
Our engineers were able to track down the issue, and we’ve got a fix in the pipeline for you. Not totally sure when that will get pushed out, but likely by the end of the week.
Thanks for bearing with us here!
@regisphilbin Looks like the fix for this was issued a couple of days ago. Can you confirm that you are able to now delete those incorrect serials?