Retract RMA Assignment

I accidentally created an RMA #98 and tied it to the wrong customer invoice. Is there anyway to retract this invoice and let me assign RMA #98 to the correct customer invoice?

I’d like to tie it to Source Invoice [1941.1] (…/invoice/1614/view)

Any ideas here? I’m hoping to replace the “source” invoice if possible.

Hi @regisphilbin,
Unfortunately we don’t have a way to edit the source invoice on the RMA.
Your best bet in this situation would be to delete the parts from the RMA using the red x, then click update. Check any associated POs or reqork orders and ensure those show as closed as well, then close the RMA. After that, you should be able to create a new RMA from the correct invoice, and process it as normal.