Reverse Debit Memo

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1

Accidently added debit memo on product return. Is there a way to reverse this?

2

@ntrinh

Could you provide me with the debit memo and product return? Links would be great or you can give me the numbers.

This info will help me figure out if we can reverse this.

Thanks,

Cetec ERP Support

3

https://securisynmedical.cetecerp.com/debitmemo/59/edit
https://securisynmedical.cetecerp.com/vendorreturn/3/edit

Does this help?

4

I should also note that previous Ext Value applied was $344.00, which i revised to $0 before closing memo out.

5

@ntrinh

Could you explain a bit more of what exactly you are trying to accomplish? Are you wanting the vendor return to be reopened and the debit memo deleted? Do you just need the debit memo deleted?

Just need a bit more info so that way we can give you the best process to solve this!

Thanks,

Cetec ERP Support

6

Hi, vendor return is completed. Just asking for debit memo to be deleted if possible (I was able to close out).

7

@ntrinh

Could you possibly detail out the steps you took? What entries did you delete? Did you clear or cancel entry 9878 or 9879? Cetec ERP

Any steps you can give me would be really helpful!

Thanks,

Cetec ERP Support

8