RMA: Customer Property box?

I dont know if anyone else would find this helpful, but a discrete place on the RMA page for either a dropdown or checkbox to designate if an item being returned is Customer Property and needs to be returned, versus “we already sent out a replacement and this is ours now”.

jburnell,

You can customize the RMA page with the information you’re looking to capture. If you’re a CETEC admin, you can go to Admin - Maintenance - Bonus Columns - RMAHeader and create a new bonus column of what you’re asking. see screenshots below…the first screenshot is for the Bonus Column Setup and the 2nd screenshot is what it looks like on the RMA page.

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