Role Error for Specific User

Get Help & Support Software Bugs / Issues
1

Hello,

I have a user ‘Katheryn’ who has the ability to approve PQuotes on another user’s behalf. Other users with her same role combination do not have this ability. It appears to be a software issue specific to her account. Can you advise on this issue?

Thanks,
Liz

2

Hello,

I am looking into this user now. Are you still experiencing the issue?

Thanks

Cetec ERP support

3

Hello and thank you. To the best of my knowledge yes, we are.

Additionally, we are experiencing a similar, potentially related, issue where users with the same roles do not have the same access (specifically, users 8 and 35). User 35 is unable to adjust quantities or enter serial numbers in pick lists but user 8 is, and user 35 should have access to this.

4

Hello,

What is the status of resolving this issue?

5

Hello,

What is the status of resolving with issue?

6

Hello,

I am looking into this again, I was never able to recreate the issue. User 35 is now inactive, are you still having the issue with katheryns user?

Thanks

7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.