Sales Tax Calculating Incorrectly

We have an order for which the tax calculation is wrong.
The total tax should be 4,591.61, but is showing up as 4,509.11
All items are taxable, and non are excluded from the tax total.
I think this is a bug, it has happened on other orders before.


If you have an order set to Partially Ship, the tax will calculate against the Qty Set To Ship instead of the total balance due.

If you go to the order ship/invoice screen and adjust the Ship Qty and then click update, that should fix the tax subtotal immediately.

Let us know if this helps!


Aha! Thanks!