For the past many weeks we have noticed tax on some Orders and Invoices not aligning and bein factored by 2.
For example, in this Invoice tax is calculated at 1365.00 however when generating a PDF the tax is double that at 2730.00.
Can you please look into this bug?
cetecerp23
(Cetec ERP)
2
@cam.mason
Thanks for reaching out about this issue. I am going to escalate this to the engineering team and get back to you.
Thanks,
Cetec ERP Support
Thank you. This is concerning as I am finding more examples of this related to inconsistent tax calculations and total sale values. See below:


Please advise as soon as this is fixed as we have customers asking for updated invoices.
Many thanks,
cetecerp23
(Cetec ERP)
4
@cam.mason
It looks like if you click update on the invoice that will pull the right tax Cetec ERP
If you hover over the tax you can see that it says that it’s not accurate and updating it will fix the tax and put it at the value that is correct.
Please let me know if you have more questions.
Thanks,
Cetec ERP Support
Thanks for reply and help, I will take a look at this.