Tax not calculating properly on Invoice View

Good day,

We have noticed that the invoice amount on the “view” tab is not showing the correct amount though the PDF show the correct tax amount. here is the instance in quesiton: Cetec ERP
Please advise if we should worry about the tax not calculating properly throught CETEC accounting.

Thank you,

Kris

Looks like maybe something in the tax group or authority was changed after the invoice was created.

You can see the alert for that if you hover over the percentage shown:

In situations like that, the tax doesn’t change automatically on existing invoices. In order to get them to pick up that change, you have to click edit and then update on the invoice (no other changes needed, you just have to update in order to process the change to the tax setup).

1 Like