tech comments not printing on work

When you look at this license place it shows a field for Comments and Tech Comments. see the URL on the plate below.
I added a TECH comment on the part# but it did not print on the license plate.
What am I doing wrong?
cetecerp.com/otd/order/11096/license_plate

Hi @angietesterman

I went into the order and it looks like you did not add a tech comment on the line level of this order:

I went to “edit” the order: Cetec ERP

Then, I scrolled down to line 1 then clicked “Advanced”:

I wrote a tech comment and then scrolled down to the bottom of the page and hit submit.

Then I navigated to the license plate: Cetec ERP

and the tech comment updated. I hope this helps!

  • Cetec ERP Support

Hi
I did not add it to the order I added it the assembly part# under tech desc., I want it to print every time.

@angietesterman

I think that you may be mixing up tech description and tech comment, which are different fields. I added a tech comment at the line level of the order, and that is what pulls to the license plate.

Tech description from the part record can be automatically pulled onto the license plate, but you would need to customize your license plate document. You can do this for free in-house if you have someone who knows HTML, or Cetec engineering can customize your document for you, although this is billable.

Please let me know if you’d like to have our engineers customize your license plate document. If not, here is a resource on custom docs: Custom Docs And Data Access

Sincerely,
Cetec ERP Support