Unable to "commit to order"

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Joe (Joseph Strong) July 13, 2023, 12:34pm 1

I am unable to commit the order below, Cetec is saying that it is due to a Vendor not being listed for one of the parts (HDP11). When I go into the part a vendor is listed. I’m not sure if this is a bug or if i am just missing something. Any help is appreciated.

cetecerp23 (Cetec ERP) July 13, 2023, 1:12pm 2

I believe that is referring to the sub itself. There is a vendor drop down on that sub that is listed and there isn’t a vendor listed.

If you select a vendor it should let you commit the order.

Thanks,

Cetec ERP Support

Joe (Joseph Strong) July 13, 2023, 2:41pm 3

That sounds good except it wont let me assign a vendor. When I do the drop down nothing populates.

cetecerp23 (Cetec ERP) July 13, 2023, 2:59pm 4

I am currently looking into this and will get back to you ASAP with an update.

Thanks,

Cetec ERP Support

cetecerp23 (Cetec ERP) July 13, 2023, 3:21pm 5

It looks like user Gordon deleted your internal vendor. The internal vendor is needed for the system to function correctly.

All you need to do is go here and click restore: Cetec ERP

This will solve your problem.

Thanks,

Cetec ERP Support

Joe (Joseph Strong) July 13, 2023, 3:28pm 6

Thank you so much!