how do we post unapplied cash in the receivables section with out creating a double payment?
Why did is it go to unapplied cash when the order was prepaid and the invoice continues to show as open?
Screenshot 2024-09-13 at 9.52.53 AM|690x64
Which invoice was supposed to be paid with the unapplied cash? When you prepay an order it generates unapplied cash and then it automatically applies to the invoice that is generated from that order until the full amount is used up. Could you explain the process you are expecting?
Thanks,
Cetec ERP Support