When uploading a document to a Customer we receive an error or the 'loading bar" turns red. This is an issue for all Users. The size of the file does not matter.
Uploading documents to a Raw materials or a Resale item is not a problem and works for PDF’s, DWG’s and DXF’s.
Please let me know what we can do to fix the issue.
Hey Jake,
I’ve tested through uploading a blank XLSX file into one of your BOM records (this file has also been removed from that BOM documents page).
I was able to upload it, I got a green status bar, and that document was available for me to download before I removed it from the system. Are you still having issues here loading documents to objects in your instance?
Thanks,
Cetec ERP Support
Yes, we are still having issues. Only when uploading to Customers is an issue.
I have a similar issue in our environment as well
Hey All,
I’ve created a ticket & sent that over to engineering to address this document upload/download issue you’re running into with the Customer object.
As soon as a fix has been built out & addressed I’ll be in touch with an update.
Thanks,
Cetec ERP Support
Hello,
Y’all should be good to upload documents into your customer object types now in your environment. Please let me know if this isn’t the case.
Thanks,
Cetec ERP Support
Awesome. Thanks for the help.