URGENT! Cannot Create Pquote, Page is blank.


I click create pquote and all I get is like the picture above.
Left hand menu is visible half a second and then disappears.

I can see the pquote number in the pquote list but when I click on it it just shows the blank page.

I have tried to clear cache and reload (ctrl+shift+R).
I have tried multiple browsers.
None of my co-workers can reach it either.

Please advise!

Henrik,

We have our engineering team looking into this. In the meantime, please be aware that you can manually navigate to the old version of the pquote page and should be able to proceed. All you have to do is remove the word “react” and the slash following it from the URL, and also change “newversion=1” to “oldversion=1”.

Again, our engineers are actively looking into this, but hopefully that workaround will allow you to not be held up while that investigation continues.

Cetec ERP Support

Hi,
It does not help to remove the react from the URL.
Where do you mean I should set oldversion=1

//H

figured it out
https://thesnusbrothers.cetecerp.com/pquote/2052/view?oldversion=1

Just to be clear … the ?newversion=1 is not a part of the visible URL when you click on one of the Pquotes in the pquote list so therefore it was not super clear where it should be changed.

//H

@sisyfos

Would you mind confirming if the fix that we deployed was received in your environment?

  • Cetec ERP Support

Sorry! still nothing.

Unless you mean the workaround… Which works.

//H

@sisyfos

Thank you for your confirmation. I will update you as soon as I have a deployment estimate from our engineering team to fix the New Version issue at hand.

  • Cetec ERP Support