Hello, we had parts incorrectly received for an RMA, can we issue a vendor return back to the internal vendor to reverse this receipt?
canceling the receipt is not an option for us in this scenario
I saw you have standard support and someone called in yesterday about this issue.
To reiterate what was stated yesterday, the PO can’t be unreceived because the GL is locked. Currently the only good way to do this is to unlock the GL and unreceive the part, then receive the correct part. The only other way to do this would be manually adjusting your inventory for the parts, which would have negative effects on traceability and the ledger.
Thanks,
Cetec ERP Support Team