Vendor Return - Server Error

Get Help & Support Software Bugs / Issues
1

I was trying to look up something in Vendor Return and got a 500 Internal Server error.
/vendorreturn/list
part # 74-17454
view by: header
Status: open
click “submit”

also, why does the resulting screen advise to contact Support if Support is just going to direct me to post here? is it because of the service plan we have? TIA

2

@jburnell

I apologize for the delay on this. I am escalating this to engineering to get this 500 error resolved ASAP. Yes the reason it advises to contact support is because that is the normal error text and because you have lite support you can’t email support.

3

we’re getting a Server 500 error with several of our reports too.

we’ve tried rebooting the locally hosted server but are still getting the 500 error.

4

@jburnell

You are good to go on this 500 error in your environment.

@Greg

We are currently looking into the 500 errors that your are experincing. Could you give us some more details here like on which reports?

Thanks,

Cetec ERP Support

5

@Greg

Engineering has said that they have straightened out those errors for you. You are good to go!

Thanks,

Cetec ERP Support

6

Thank you.

If it is something we can manage on our side, please DM the instructions to hand over to our server manager.