Vouchers with No Unpaid Balance Showing up In AP Summary

Expertise Accounting
1

I have 3 vouchers that are showing up in my AP Summary but have zero unpaid balance.

Please let me know if anyone has a fix for this.

2

Hi John,

Is this issue on the voucher list or on the AP summary? We are not seeing any zero payments on your AP summary. Could you provide us the date for these vouchers, as well as the number or URL for the vouchers so we can look into this for you?

3

Sorry about that… It is the Voucher List

https://567itg.cetecerp.com/voucher/list?form_reload=1&reloaded=1&date_from=&date_to=2022-08-21&date_type=pay_by&ponum=&vendor=&invoicenum=&state=&status=1&assigned_to=&voucher_id=&payment_type_id=&results_per_page=

4

@jmesser

So it looks like those vouchers weren’t closed. If you go into each one and hit the close button it won’t show up as a open voucher. Cetec ERP
Cetec ERP
Cetec ERP

Let me know if you have more questions.

Thanks,

Cetec ERP Support

5

It gives me an error if i try to close

6

@jmesser

What error do you get? Can you send a screenshot?

Thanks,

Cetec ERP Support

7

Close Error
Close Error2528×1164 129 KB

8

@jmesser

Sorry that didn’t work. I did some testing and it looks like if you hit the pay button at the bottom of the screen that closes the voucher.

image
image1780×673 115 KB

Let me know if you have more questions!

Thanks,

Cetec ERP Support

9

Awesome. That worked.