Warehouse transfer Error

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1

I got an error during warehouse transfer. See attached document.

Warehouse transfer error
Warehouse transfer error899×113 14.5 KB

Thanks,
Kathleen

2

@Kathleen.dizon

This usually means someone in your environment created a new bonus column. You would want one of your engineers to run new columns to clear this error. Normally we would do that for resident servers but you have control of your server so I believe it should be one of your engineers. Please let us know if this is something you need us to do and give us access to your environment.

Thanks,

Cetec ERP Support

3

How do you “run new columns”?

4

@Kathleen.dizon

Apologies it looks like this is something on our end. I am going to reach out to one of our engineers and restart the service. I will get back to you ASAP with an update.

Thanks,

Cetec ERP Support

5

@Kathleen.dizon

Engineering has run this process. You should be good to go. Please let us know if you are still receiving this error.

Thanks,

Cetec ERP Support

6

Warehouse transfer got fix. But I got another error during invoice.

Invoice error
Invoice error915×106 11.7 KB

7

@Kathleen.dizon

Can you tell me which order this was and give me access to your environment?

Thanks,

Cetec ERP Support

8

Hi,
Sorry for the late reply, you have now access to our environment.
WO 8266.1

Thank you,
Kathleen

9

@Kathleen.dizon

I noticed that the internal PO is closed: http://cetecerp.attolloengineering.com/purchaseorder/8575/view It doesn’t look like anyone actually received it but it’s hard to tell. That error means there is something wrong with it finding the linked PO. I would recommend reopening it and seeing if that opens the line back up so you can receive.

Thanks,

Cetec ERP Support

10

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