Hello Team,
We’ve noticed that POs in our system are still showing as unpaid, even though the corresponding invoices have been fully paid and there is no remaining balance under the AP list.
For example, PO 2616.1:
Related paid invoice details can be found below
Could you please advise if we might be missing any steps that could cause this issue, resulting in the PO remaining open in the system?
Thank you for your help.
Regards,
Mahtab