Creating a voucher for a prepaid PO

Hello,

I am trying to voucher PO 23.1 and have followed the vendor prepayment process (How To Process a Vendor Prepayment), but I’m encountering two issues.

#1 In the video, at 1.25 minutes, when the Prepaid Inventory option is clicked in the ledger screen, the Voucher screen opens. However, when I click on Prepaid Inventory, the Accounts List appears instead.

#2 I am attempting to open a voucher manually to complete PO 23.1, but the voucher is unable to locate the PO lines


. I had this issue with another PO previously, and you mentioned that it was due to not receiving the parts Urgent: Voucher cannot find my PO lines. However, I have now received all the parts for this PO.

Thank you,
Michalis

Any help on that?

Thank you

@Michalis

Michalis,

Engineering is looking into why PO 23.1 is not appearing as an option on your voucher. We will be in touch once we have an update.

-Cetec ERP Support

Thank you @cetecerp30 ! I will wait!

Thank you,
Michalis

@Michalis

The PO is in USD so any voucher / payment will need to have the currency set to USD as well.

After looking into this further, it appears that the PO currency is EUR, the receipts are in EUR and vendor Digikey default currency is EUR.

If you change Voucher 17 Currency to USD, then Submit, once refreshed scroll down and input 23.1 in the PO. The receipts will populate in Receipts From PO box.

Let me know if this resolves your issue.

Cetec ERP Support Team

Hello @cetecerp31, and thank you for your response. This has resolved part of the issue.

Now, the PO 23.1 is showing up on my Voucher (17).
https://ecliptic.cetecerp.com/voucher/17/edit_voucher

However, I’m still not seeing the “New Payment” button in the “Voucher Payments” section.

The issue appears to be related to…
Screenshot 2025-01-20 124748

But I’m not sure why, since the value for the PO is 1341.02 too.
PO: Cetec ERP

Can you please help me nderstand where the problem is?

Kind regards,
Michalis

@cetecerp31
Any additional assistance with this would be greatly appreciated, as I need to close the voucher.

Thanks

@cetecerp31 @cetecerp30
ANY UPDATES? We have that voucher open for more than 20 days and we must close it.

Thank you,
Michalis

@Michalis

Michalis,

Apologies for the delay. The reason you are not seeing the “New Payment” button at the bottom of your voucher is the voucher is not in an approved state in your workflow. You will need to approve the voucher before you can add it to a payment. I’ve tested this in a backup of your environment and was able to make a payment. I hope this helps. Please let me know if you have any questions.

– Cetec ERP Support

Thank you @cetecerp30 for your answer!

After some difficulties, I think I’ve managed to process the payment and close the Voucher. However, I’m quite confused, as I might have caused a mess when trying to make the payment before receiving your response.

So, here’s my question: I’m looking at my A/P Payments: Cetec ERP

A/P Payment 8 is associated with PO 23.1. It’s marked as Paid, but for some reason, the amount is listed as 0.
A/P Payment 2 also seems to be related to PO 23.1, and it shows the correct amount.

Could this be due to the Prepayment? Does that seem correct?
So, when I make a prepayment for a PO, an A/P/ Payment is created automatically?

Thank you,
Michalis