I am trying to voucher PO 23.1 and have followed the vendor prepayment process (How To Process a Vendor Prepayment), but I’m encountering two issues.
#1 In the video, at 1.25 minutes, when the Prepaid Inventory option is clicked in the ledger screen, the Voucher screen opens. However, when I click on Prepaid Inventory, the Accounts List appears instead.
#2 I am attempting to open a voucher manually to complete PO 23.1, but the voucher is unable to locate the PO lines
. I had this issue with another PO previously, and you mentioned that it was due to not receiving the parts Urgent: Voucher cannot find my PO lines. However, I have now received all the parts for this PO.
The PO is in USD so any voucher / payment will need to have the currency set to USD as well.
After looking into this further, it appears that the PO currency is EUR, the receipts are in EUR and vendor Digikey default currency is EUR.
If you change Voucher 17 Currency to USD, then Submit, once refreshed scroll down and input 23.1 in the PO. The receipts will populate in Receipts From PO box.
Apologies for the delay. The reason you are not seeing the “New Payment” button at the bottom of your voucher is the voucher is not in an approved state in your workflow. You will need to approve the voucher before you can add it to a payment. I’ve tested this in a backup of your environment and was able to make a payment. I hope this helps. Please let me know if you have any questions.
After some difficulties, I think I’ve managed to process the payment and close the Voucher. However, I’m quite confused, as I might have caused a mess when trying to make the payment before receiving your response.
So, here’s my question: I’m looking at my A/P Payments: Cetec ERP
A/P Payment 8 is associated with PO 23.1. It’s marked as Paid, but for some reason, the amount is listed as 0.
A/P Payment 2 also seems to be related to PO 23.1, and it shows the correct amount.
Could this be due to the Prepayment? Does that seem correct?
So, when I make a prepayment for a PO, an A/P/ Payment is created automatically?
