Hello,
I was creating a Voucher for my PO. However, when I select my PO (16.1) to ‘‘ATTACH PO LINES/RECIEPTS’’ then both ‘‘Lines from PO’’ and ‘‘Receipts from PO’’ are empty. Why is that happening? I have to really overcome this problem soon.
https://ecliptic.cetecerp.com/voucher/11/edit_voucher
Kind regards,
Michalis
It doesn’t look like you have received any parts on this PO: Cetec ERP You won’t be able to add a receipt until there is receipts on the PO. Here’s a video on how to enter a voucher: How To Enter a Voucher
Please let me know if you have more questions.
Thanks,
Cetec ERP Support
Thanks for your reply!
I want to add my PO lines, ‘Lines from PO’', in order to move the voucher to the purchasing officer for approval and pay for it. After the payment, the vendor will send me the parts. I think that’s the normal process, right?
So I can enter a voucher (Vendor’s invoice) after receiving the parts?
Kind regards,
Michalis
I tried to skip that process and continue to Receive the parts. However, I am experiencing the same problem. PO lines are not appearing.
https://ecliptic.cetecerp.com/receiving/add_stock_form?ponum=16.1
It seems that while my PO is ok, the PO lines are not appearing and I cannot continue neither the process of entering a voucher, nor the process of receiving the parts.
Kind Regards,
Michalis
@cetecerp23 Any help will be appreciated!
Kind regards, Michalis
@cetecerp23
Can you please check my problem as we have to continues this PO??
Kind Regards,
Michalis
Good morning,
We took another look at this and are going to escalate to our engineering team for their review, something certainly does not look right here. Was this PO imported into the system by a chance?
I will keep you posted!
Hi,
Engineers have found that the reason you are unable to receive these PO lines is because there are two POs in the system with 16.1, one of which was imported. So the search by PO number is fetching that first 16.1 instead of the one that is open. Our recommendation is to update the PO # via import to something that will be unique (10.1 should work) here. Here is a list of the POs if you would like to review any others:
@cetecerp20
Thanks for your reply. So, I have updated my PO number (17.1).
The ‘‘Receive Parts’’ has been resolved as the PO lines are appearing.
However, I cannot create a voucher for that PO as the lines are not appearing.
Thanks,
Michalis
Hi,
Can we try closing that voucher and creating another one? Were all lines received on the PO?
Hello @cetecerp20,
Yes, of course you can try!
However, we did not receive the lines yet. We want to create a voucher in order to upload the vendor’s invoice, pay the vendor, and then receive the parts (lines). Isn’t that the purpose of a voucher?
‘‘When you purchase material from a vendor, and that vendor issues you an invoice for payment, your accounts payable clerk vouchers it and your company pays that invoice.’’(Cetec ERP glossary).
Kind regards,
Michalis
@Michalis it’s only possible to voucher PO lines if they are for a non inventory part. Anything that will be received into inventory will need to have a receipt in order to be vouchered.
Thanks!
Thank you @cetecerp2 for your reply.
Is there a possibility to change that for us even with a cost? 95% of our orders are coming after the payment, so we have to voucher and pay before receiving the parts.
Kind regards,
Michalis
@Michalis We do have the ability to prepay a purchase order… pls review the below help doc and let me know if that answers some of your questions…
Thank you @cetecerp2, that was really helpful.
Michalis
