We change the GL setting of accounts and introduce the new chart of accounts and merge the previous chart of accounts as a result the report section of the accounts is showing internal server error. Kindly remove this issue as early as possible.
@rana826 -
Your financial reports should be working now:
https://_________.cetecerp.com/accounting/ext_profit_loss
The reason behind this error was unrelated to the other G/L mappings issues you were experiencing on the other topic you submitted recently.
We had to adjust a ledger entry that had an invalid date (it was from year 2 CE… so, we moved that to 2002).
It was because of an improperly dated vendor invoice (voucher) - https://_______.cetecerp.com/voucher/9830/edit_voucher - with the same date problem, it was dated to year 2 CE. We fixed that as well.
To prevent that from happening again, you will need to set a GL Lock Date (even if it’s something like 2000-01-01). Normally people set GL Lock Dates at the end of each month though. To do so, search “lock” in Admin >> Config Settings.
Thank you!