New document uploads not working

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1

Hi
When we attach new documents the process doesn’t seem to complete properly we get a red progress bar. If you refresh it shows as attached but if you try and download it it fails with error “123.json - file wasn’t available on site.” where 123 is the object number.

Seems the same as this issue Document Uploading Failed

Older documents are unaffected and download normally.

Kind regards
Martin

3

@msummers

I was able to replicate the issue Martin. I am escalating this to engineering now for a fix.

  • Cetec ERP Support
4

@msummers

Our engineering team has issued a fix for this. Would you mind confirming with me that this issue has ceased in your environment?

  • Cetec ERP Support
5

Just tried and it seems to be working again - thanks!